Frequently Asked Questions



Frequently asked questions
from our customers 

If you have any further questions, please contact us through the contact information provided at the bottom of the page and we will reply as soon as possible.

Are biodegradable bags torn
more easily than regular plastic bags? 


A.

With our proprietary technology, we’ve increased
the tensile strength, a common issue of biodegradable bags,
up to 90% of regular plastic bags.

Can biodegradable plastic be decomposed during distribution/ storage? 


A.

You don’t need to worry because composting
takes place only when various conditions such as soil, temperature, moisture, and microorganisms are satisfied. However, avoid high temperature and high humidity
before use and store them in a cool, dry place.

Should I separate biodegradable plastic bags? 


A.

You can dispose of the plastic together with
general waste as it decomposes naturally in soil. 

Aren't EL724 and EL727
the same eco-friendly materials? 


A.

The difference between EL724 and EL727 is huge. Biodegradability is the key factor. Since EL727 uses
eco-friendly materials, it can reduce carbon during
the production process, and is thus certified as eco-friendly,
but it is not biodegradable. 


HELPNATURE Co., Ltd


Tel. +82-31-8027-0335    Fax. 070-7580-0335    E-mail. helpnaturekr@naver.com

Address. 42, Dudulgi-gil, Chowol-eup, Gwangju-si, Gyeonggi-do, Republic of Korea

Business Registration Number. 826-87-02186


HELPNATURE Co., Ltd

Tel. +82-31-8027-0335    Fax. +82-70-7580-0335

E-mail. helpnaturekr@naver.com

Add. 42, Dudulgi-gil, Chowol-eup, Gwangju-si, Gyeonggi-do,
Republic of Korea

Business Registration Number. 826-87-02186